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iPhone

Kindle arrived today

Rather spookily the new Kindle arrived pre-setup to know it was mine.  Out of the rather natty, simple but effective, packaging with a solid green feel it powered up calling itself Stephen’s Kindle.  This was the 3G version which connected immediately to ‘Whispernet’ as Amazon calls it. It sort of out Appled Apple doing that. Very impressive.

A little smaller than I expected, it looks rather good and it is the size of a slightly large paperback except it’s really thin and it’s light.

The screen is amazingly good for reading text from books or magazines but is less good for illustrations and is poor when looking at web pages via the beta internet surfing.

I’ve bought it to trial The Independent and The Daily Mail the newspapers of choice here (don’t ask!).  If the Kindle proves a successful replacement for the printed page, it will save at least 50% of our paper bill. It will also save the wait for the delivery when it’s late, as it has been far too many times recently.

All the newspapers and blogs give two weeks free trial so more after that.

I guess the other question is how does it compare to an Apple iPad or even a new iPhone for reading books. This will require time to tell.  At present it feels strange going back to a Monochrome screen.  I’ll give it a couple of weeks and report back.

Very conveniently I’m going to attend the Milan Top Audio show soon, which will give the ideal opportunity to try the Kindle as a traveling book.  It’s lighter and smaller that the sort of books I usually buy to read while journeying so it may be a real winner.

More iOS 4 problems

Since updating my iPhone 3G to iOS 4 it won’t connect to my Pioneer DEH-P4100SD car stereo.  Or to be exact it works about every 15 attempts, other times it shows a backslash in the Pioneer’s display or it goes for the full ERROR.  What did Apple do this time that they don’t normally do? Or was it what didn’t they do this time?  Could it be as simple as extensive testing before launch?  Is this Apple under pressure from Google?
I await the first patches eagerly.  We certainly need them.  Then I will make the decision on the iPhone 4.

iOS 4 released too early?

I’m now wishing I hadn’t upgraded my iPhone to iOS 4.  It is now seriously slow.  Even with the new profile from Apple to fix the Exchange bugs it’s seriously slow. Anybody else think that iOS 4 was released before they had finished it?

Or is it Apple’s way of saying time to upgrade maybe?

With Android phones improving so much and  looking so good, it probably isn’t the time for Apple to drop the ball.  And that statement about the signal strength ‘error’. Do they really think us customers are that stupid.

I have no doubt that Apple will fix the software bugs and I will buy a suitable case to stop the antenna problem  when I buy an iPhone 4.  I also have no doubt that by the time the contact for that phone is up, Apple will have lost the lead on phones.

More when I buy the new phone.

New iPhone app for Naim HDX

Naim today confirmed that the HDX app to control the Naim HDX Hard Disk Player is available from the Apple iTunes app store.

The HDX app, was designed and coded in-house by Naim’s software team.

The HDX app, which also controls the primary output of NaimNet Music Servers, was developed following customer feedback provided via Naim’s long-running and influential forum.

Naim’s HDX App allows you to control your HDX hard disk player remotely. With your music library at your fingertips, you can now sit back and take control. Browse and play any of the music stored on your HDX with the easy-to-use app.

More information and images

HTC Customer Service replies after six months

A couple of days ago I received the first reply from HTC Europe’s customer service department to a complaint I made six months ago.  To be exact I emailed them on the 14th September 2008 and received a reply on the 6th March 2009.

It wasn’t a good solution either; just sorry for the delay we had some technical problems and please phone the HTC Europe Technical Support.

The background is that I used to use a HTC TyTN II a pretty good Windows Mobile 6.1 smartphone, or it was a pretty good smartphone before the iPhone 3G, and had complained due to the paint chipping off the lower buttons.

After a brief conversation with Nadia, I was told that I could send my phone back to HTC for a fix but I would be charged.  On querying why, Nadia told me that TyTN II’s didn’t suffer from this type of fault so it must be how I looked after it.  I paraphrase as I can’t remember her exact words; she was very polite.

So after keeping me waiting for six months for the reply, the answer is, we would be delighted to bring your phone (pretty well looked after even if I say it myself) back up to scratch – sorry about the pun – but to expect a bill.

I’m not happy.  I’ve given up using the phone but it still irks me that it looks so battered.  On close inspection the plastics of the lower buttons is beautifully shiny so it’s not that surprising the paint is coming off.  Surely well primed plastics would be a bit rougher?

Anyway that’s another brand off my list.  Surely after a six month delay in replying someone somewhere should have had the gumption to say to the customer services staff to try o make up for the first mistake?  But no they add insult to injury and just assume it’s my fault.

And a suggestion for any HTC phone owner.  Be very careful how you handle and store the phone.  Seems even careful owners might get a tatty looking phone after a while.

If it doubt I’d suggest an iPhone.